Frequently Asked Questions

At Ocwaya, we value your time and trust. Here are quick answers to the most common questions we receive.

Q: Are all your products handmade?

A: Yes, every Ocwaya product is handcrafted with care using high-quality leather. Each piece reflects our dedication to Moroccan craftsmanship.

Q: How do I place an order?

A: Simply choose your product and place the order through our website. After you confirm, we’ll contact you on WhatsApp or phone to finalize the details.

Q: How long does delivery take?

A: We deliver to all cities in Morocco within 24 hours, guaranteed.

Q: How do I pay?

A: We offer Cash on Delivery (الدفع عند الاستلام) across Morocco. Pay only when you receive your order.

Q: Can I customize a product?

A: Yes! Contact us on WhatsApp to discuss your custom idea, and we’ll work with you to create it.